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Current as of 06 Feb 2025

Privacy Policy

Your privacy is important to us at Untitled. We respect your privacy regarding any information we may collect from you across our website.

Contact Information Management

Click To Food collects various types of personal information to deliver better services. This includes both Personally Identifiable Information (PII), such as your name, email address, and phone number, as well as Non-Personally Identifiable Information (Non-PII), like browser type and device details. This information is essential for providing a seamless user experience and improving the platform’s functionality.

Use of Your Information

The information collected is used to:

  • Enhance the quality of our services.
  • Personalize your experience based on preferences.
  • Facilitate order processing and delivery.
  • Communicate important updates, promotions, or policy changes.

Management of Email Address

Your email address is crucial for account-related purposes such as:

  • Registration and verification.
  • Sending order confirmations and updates.
  • Communicating promotions, newsletters, or feedback requests.
  • You can opt-out of promotional emails at any time via your account settings.

Management of Payment Information

Payment information is securely collected and processed for order completion. Click To Food employs advanced encryption methods to safeguard your financial data and ensure secure transactions. None of your payment details are shared without explicit consent or used for unauthorized purposes.

Order Placement Information

To fulfill your orders, personal details like your name, contact number, and address are shared with restaurants or delivery partners. We ensure that your information is handled confidentially and used strictly for order processing and delivery purposes.

Medical Information for Prescription Orders

When ordering prescription medicines, you may need to share medical or health-related details to Order Medicine. Click To Food encrypts and protects this sensitive information to comply with applicable laws and ensure privacy.

Browsing Data and Clickstream Information

Non-personally identifiable browsing data, such as your visit frequency, page views, and clickstream patterns, is collected to analyze website performance and improve navigation. This data helps us optimize the overall user experience.

Third-Party Advertising

Third-party advertising companies may use cookies and action tags to deliver ads tailored to your interests. These companies do not access your personal information, and you can manage cookie preferences through your browser settings.

Promotional Activities

We may use your information to create personalized marketing campaigns, such as special offers and discounts. Your consent will always be sought for promotional communications, and you can unsubscribe at any time.

How We Share Your Personal Data

Your personal data is shared only when necessary, such as:

  • To comply with legal obligations or government requests.
  • With third-party vendors for payment processing or analytics.

Disclosure of Personally Identifiable Information

Click To Food discloses your PII only under certain circumstances, such as:

  • When required by law or regulatory authorities.
  • For fraud prevention or security investigations.
  • To facilitate services requested by you, like order delivery.

Data Collection and Share Policy

Click To Food collects personal and usage data to enhance your experience, such as name, email, address, order details, and device information. We use this data to personalize recommendations, process orders, and improve services.

You can access, update, or delete your information anytime via your account settings and control your data-sharing preferences. We prioritize your privacy and secure your data with robust measures.

Cookies

Cookies are used to save your preferences, track user behavior, and improve website functionality. You can customize your cookie preferences through browser settings, but disabling cookies may affect certain features.

Safeguarding Your Personal Information

Click To Food implements industry-standard practices, including secure servers and encryption technologies, to protect your data. Regular audits and updates ensure your information remains confidential and secure.

Security Measures

We take multiple measures to secure your personal information, including:

  • Firewalls and data encryption.
  • Regular system monitoring for vulnerabilities.
  • Administrative controls to prevent unauthorized access.
  • If you suspect a security breach, please contact us immediately.

Service Information

Click To Food may occasionally send updates about new products, discounts, or services tailored to your preferences. You can manage these notifications via your account settings.

Privacy Policy Amendments

We reserve the right to modify this Privacy Policy at any time. Changes will be updated on our website, and we encourage users to review the policy periodically to stay informed.

Updating Personal Information

You can update your personal information anytime by logging into your account and accessing the profile or settings section. If assistance is needed, our support team is available to help.

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  • Click To Food offers 24/7 reliable delivery in UAE, enhancing food order efficiency and supporting business growth.

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